Our Commitment To Privacy

Your privacy is important to us. This Privacy Notice covers the www.chocolatebysparrow.com website. Because we want to demonstrate our commitment to users' privacy, we provide this notice explaining our online information practices. This notice applies to all information collected or submitted on the Chocolatebysparrow.com Ltd website.

The Information We Collect

Like most website operators, we automatically collect and store information in log files. This information includes the name of the domain and host from which you access the internet, the Internet Protocol ("IP") address of the computer you are using, the browser software you use and your operating system, the date and time you access our website, the pages you visit and the amount of time you view each page. This information is saved on our server only as anonymous data; we do not use it to track or record information about individuals. Generally, we delete this information after one year.

On some pages, you can order products and make requests. The types of personal information collected at these pages are:

Name
Address
E-mail address
Phone number
Credit/Debit Card Information when you submit an order

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Recipient's Name
Recipient's Address
Recipient's Phone Number

The Way We Use Information

We use information collected in our log files to better design our website. We may share such anonymous aggregate information with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women purchased products, but we would not disclose anything that could be used to identify those individuals.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order, such as an outside shipping company to ship orders.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order, such as an outside shipping company to ship the order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to create a gift-card is only used for that purpose and it is only disclosed to the person receiving the gift.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can submit an inquiry by using the Contact Us page of our website. Information you submit on the Contact Us form will only be used to respond to your inquiry.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

To better safeguard your information, you are not able to access personally identifiable information that you enter online.

You can correct factual errors in your personally identifiable information by sending us a request, in writing, that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please mail a letter to us at Chocolatebysparrow.com Ltd, PO Box 13, Rye, NH 03870, or send an e-mail to privacy@chocolatebysparrow.com.